Hoi An | Where to Stay

Hoi An | Where to Stay

Our room at Thien Trung Hotel in Hoi An.

Arriving in Hoi An at 7am after an 11 hour bus ride makes one want to find a hotel quickly.  The sales pitch for the bus we took to Hoi An promised transportation directly to your hotel, but the reality is the bus dropped us off on the edge of town, at their hotel.  As we passed hotels on the walk from the drop off point towards the center of town we inquired about prices to find a general range from $20-30.  This was well beyond what we wanted to pay.  Thien Trung was the lowest priced with a $12 room, but we decided to take motorcycle taxis to the old town to see if we could stay in a the center of the historic area.

After viewing two options in the old town, it was clear that the prices were similar, but the quality much lower, so the taxi driver said they knew of another hotel.  They took us back to Thien Trung.

The rooms are OK, with a slight moldy smell which can be countered by leaving your window open.  Overall, I have no complaints about the room, other than it seemed overpriced for the general lack of quality.  The bathtub was unsightly, there was a TV that didn’t work, and nowhere to lock valuables.

The bathroom that was moldy, but had a great water heater.

The location is the highlight, although the service is terrible.  The staff seems to work on their own schedules and create confusing or annoying situations.  To order breakfast from their “restaurant” you would need to wander until you found someone, then hope they would be able to relay the order.  When checking out we were told “no, later” several times.  Generally, there was no pleasurable experience dealing with the staff, the owner was rude and would walk around singing poorly…loudly.

The worst part of the hotel, and why I would be weary of the hotel, was the screw-you exchange rate.  They give their prices in USD as do many places in Vietnam, but when you pay in Vietnam Dong they don’t give you the standard exchange rate, rather they give you 1,000 VND less.  This is just an annoying and unacceptable way to nickel and dime your guests.  Several people argued vehemently about their rate, but the owners generally responds with annoyance of their own.  It wasn’t clear why the owners, who are benefiting from this arrangement, needed to be so rude about it.

You can see on tripadvisor that many people have had bad experiences with this hotel and it is one of the lowest rated places in Hoi An.  I can’t say that it was a horrible experience, other than being overcharged, but I also can’t recommend it.

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Comments

» Kate C :
Jan 24, 2011

You know, I think I stayed here. It looks like what I remember. But our room was large and nice, with an ok bathroom and working tv. The internet computers downstairs never worked, and we may have had to haggle the exchange rate, but I had to do that so often that it doesn’t strike me as memorable. But yeah, I think that was my hotel.

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thinkCHUA: Photographing and documenting the world on a 3 year round-the-world trip to help future travelers discover new places, travel longer and enjoy the world's great experiences.

About the Author
thinkCHUA: Photographing and documenting the world on a 3 year round-the-world trip to help future travelers discover new places, travel longer and enjoy the world's great experiences.
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